FAQ

Why should I feel comfortable shopping with Sky Jewellery?
We are experienced jewelers who have been in business for years. Our goal is to provide personalized customer service throughout the entire shopping experience whether you visit our Dubai Location, or shop with us remotely.

Are your diamonds conflict free?
All of our diamonds are conflict free, based upon our personal knowledge and the information provided to us by our suppliers. We will always strive to uphold the legitimacy of the diamond trade and disclose the source of all our gemstones.

What forms of payment do you accept?
Sky Jewellery accepts all major Credit cards, Local bank wire transfers. Upon receiving your payment, we will e-mail you an official store receipt with all the details of your purchase including center diamond specifications, ring setting information and amounts paid.

Do you ship to countries outside of Dubai?
Right now we only shipping in the MIddle East. If you are uncertain as to whether or not your country fits within this please contact your sales team member.

How is my personal and financial information protected?
We take the proper measures to ensure that your private information is completely protected. Transactions are protected using 256-bit Secure Socket Layering (SSL) Certificate.

Does Sky Jewellery provides a warranty with their items?
Our guarantee is to stand behind the integrity of every piece and make sure you are completely satisfied with the entire shopping experience.

What is the quality of the Sky Jewellery inventory?
Our inventory is, and always will be, of the highest value and the best quality. All diamonds are certified from GIA or IGI. We do not carry any treated or enhanced diamonds.